Here are some handy guidelines that will help in resolving any problems you may have.
There is a good chance that your question has already been answered. Before posting it is recommended you first check the XMPlay Support Site
, both the Guide
and the FAQ
. If your question is still unanswered, try and Search the Forum
If it is regarding a bug
, try to include as much information as possible. Such as operating system, sound card and steps on how it is reproduced. If it is a crash
, a Dr Watson log can be of great help. Under Windows XP this log is usually found here: "C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson".
If the problem is caused by a certain file, you may also upload files to here: ftp://ftp.un4seen.com/incoming/
Whenever you upload a file, be sure to include the filename('s) in your post.
Always check that you have the latest version
of XMPlay available, your bug/feature might have already been fixed/implemented. On occasion, there may also be an unofficial "in development" update available at: http://www.un4seen.com/stuff/xmplay.exe